Privacy

What Farovil is

Farovil is a workspace for real estate professionals and their clients to prepare, share, review, acknowledge and sign disclosure documents, and to submit and compare offers.

Information we collect

• Account details: your name, email address, brokerage, license number and phone number if you provide it, plus your sign-in method.
• Documents: the files listing agents upload, the offers buyer's agents submit, and the acknowledgments and signatures people complete.
• Activity: which documents were opened, when, and for how long, so that listing agents can see who has reviewed a package. Viewers are told this on the first screen they see.
• Technical data: device and browser information, and a hashed form of your network address used only for rate limiting and abuse prevention.

How we use it

• To provide the service: storing, analyzing, sharing and tracking documents you choose to use Farovil for.
• To keep accounts secure and prevent abuse.
• To send notifications you can control, such as new documents, access requests and deadline reminders.
• To understand how the product is used, in aggregate, so we can improve it.

AI processing

Farovil uses AI models to classify documents, summarize them, find key issues and detect where signatures and initials are required. Every finding cites the page it came from and is reviewed by a person before it is relied on. Your documents are not used to train AI models. AI output is labeled as such.

Who can see your documents

Access is granted per person and per package by the listing agent, can be revoked at any time, and expires when a listing closes. Documents are stored encrypted and served only through short-lived, signed links. Farovil staff do not read your documents except to resolve a problem you report, and only with your consent.

Retention and deletion

Real estate transactions carry record-keeping obligations. Farovil keeps transaction records for the period your brokerage or state requires, and you can request an export or deletion of your personal data from Settings at any time. We will tell you if a legal requirement prevents deletion of a specific record.

Wire fraud notice

Farovil never carries wiring instructions. Verify any wiring details by phone with your escrow or title company using a number you already trust.

Your rights

You can view and change your consents, notification preferences and profile in Settings, and request a copy or deletion of your data there. California residents have additional rights under the CCPA, including the right to know what personal information we hold and to request its deletion.

Contact

Questions about privacy go to the founders through the contact details in your account settings.